Booking Agreement

THIS AGREEMENT (hereafter “Agreement”) is made and entered into by Snap Booth (hereafter “Provider”) and (hereafter “Client”)

Initial Payment, Fees and Cancellation Charges

An initial deposit payment of 25% of your total booking fee is required to secure your booking. This can be paid automatically through our online booking system, or your event date can be reserved for 5 days over the phone until we receive payment by cheque or BACS. The deposit you pay to secure your event is non-refundable 30 days leading up to the event and reflects the work we put into events prior to attending, and the bookings we will have missed by securing your date for you.

All cancellations must be made by contacting us. Once your event has been cancelled, your event date will immediately be available for other people to book. *Please note all refunds of monies paid will incur a fee to cover the transaction costs set in place by our 3rd party payment providers.

• 30 days or more before the event: Refund of the full amount of the initial payment and/or other monies paid excluding transaction fees*.
• Between 30 - 14 days of the event: Refund of any monies paid, excluding the 25% deposit and transaction fees*.
• Within 14 days of the event: Refund of only 50% of the full booking cost excluding transaction fees*. At this point, it is usually too late for us to get another booking, and so we have lost out.

Full Payment

Full payment is required at least 14 days before your event. An invoice will be generated and emailed to you, or you can post a cheque for the final amount.

Venue, Access and Location

It is your responsibility to ensure you have provided the venue's contact information, address, name, and postcode for our attendants to find you. We also require that the venue allows reasonable access for loading, and suitable parking once the booth and equipment have been unloaded. If parking for loading is restricted, you will be liable for any fines that occur as a result and/or time used seeking a suitable location. We cannot be held responsible for any errors or delays resulting from incorrect or missing address details.

Events Beyond Our Control

Snap Booth cannot be held responsible for any circumstances that may prevent us from attending your event; these may include but are not limited to, severe weather conditions, traffic delays, breakdown of our vehicles, sickness, or equipment failure. In the case that we cannot attend or fulfill your hire due to events beyond our control, we will contact you or the venue as soon as possible. In these instances, our liability will be limited to the refunding all of monies paid.

Set-up of Services

We will arrive to set up approximately 60 minutes before the hire period is due to commence. If you require the booth to be set up earlier, an idle time charge applies.

Venue Responsibility

It is your responsibility to ensure that the venue has agreed for us to be in attendance at their venue and at the agreed time. This also includes ensuring that there is access to enter the venue and enough space with a power socket within 2 meters of where the services are to be. If there is insufficient space for us to set up, you will still be charged the full hire amount.

Hire Period

The hire period will be for a set period, typically three hours, as specified in the booking form and as agreed by both parties beforehand. In addition, this will cover the 60 - 90 minute setup time and 30-minute pack down time. Use will commence at the agreed time and finish at the agreed time in the booking form unless due to technical difficulties on our behalf, in which case we will provide the service for the set period once rectified.

No Liability is Accepted For:

• Loss of or damage to property belonging to or traveling with the members of any group. For example, watches, jewelry, cameras, or clothing.
• Personal injury or death of any participants however caused unless by proven negligence of Snap Booth.

Termination of Hire

Snap Booth will not tolerate any abuse or threatening behavior towards our employees. If this occurs, Snap Booth reserves the right to terminate the hire, with no refund payable for hire time that has been cut short. We are providing a service to you, and our staff should be treated with the respect they deserve.

Damages

You are responsible for any damages caused to Snap Booth equipment. Any damages must be reported immediately to Snap Booth staff.